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Navigation Counselors
Each student enrolled in the CSAC Training Academy is assigned a dedicated Navigation Counselor to support you throughout your training. Your counselor is your primary point of contact for platform help, program guidance, and administrative support.
What we help with
How Your Navigation Counselor Helps
- Navigating the Millennium Training website and Moodle platform
- Clarifying orientation content and requirement
- Resolving billing and payment inquiries
- Accessing student resources and support services
- Understanding student handbook policies and procedures
- Answering questions about curriculum structure and domain requirements
- Troubleshooting technical issues
- Addressing concerns or questions throughout your training
Counselor team
Meet the counselors supporting your training
JC
James Coleman
Program guidance
Technical support
Admin support
JT
Jesi Thurston
Program guidance
Technical support
Admin support
CC
Crystal Coleman
Program guidance
Technical support
Admin support
SC
Sue Chittum
Program guidance
Technical support
Admin support
JC
James Coleman
Program guidance
Technical support
Admin support
Assignment process
Assignment and response time
Counselor Assignment Notification
Navigations assignment notifications are communicated via email within 2 business days of completing orientation. Contact details are included din your welcome materials and available in your Moodle student dashboard.
Response Time Expectations
Typical response time is within 2 business days (48 hours). If your assigned counselor is unavailable, any navigation counselor can assist with urgent matters.